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DATA CONFIDENTIALITY

 

In connection with the operation of the website https://www.transalliance.eu/fr/, TRANSALLIANCE, its affiliates, and/or its representatives (hereinafter "TRANSALLIANCE") may collect personal data. This data will be processed in accordance with the purposes specified at the time of collection.

The processing of personal data by TRANSALLIANCE is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (" General Data Protection Regulation"), which aims to protect the privacy of individuals in relation to the processing of personal data.

The purpose of this document is to provide information on how TRANSALLIANCE collects, processes, and shares personal data relating to users of the website who fill out a contact form, as well as on the rights of these individuals with regard to the processing of their personal data.

Purpose and aim of processing

The personal data requested from the customer when placing an order is essential for the order to be processed.

The information collected will be entered into the TRANSALLIANCE database in the form of a "customer file" and will be used for billing, order processing, and statistical purposes.

The customer expressly authorizes TRANSALLIANCE to share this information with partners and subcontractors who may provide services on its behalf.

Type of data collected

In the event of a request by the user to make general contact or to obtain a quote, the site must collect the gender, surname, first name, email address, sector concerned, postal code, and city of the place of service or the user's place of residence, as well as any message entered by the user. Depending on the user's choice, the telephone number may also be collected, as well as the street number and name of the place of service.

This data is transmitted via secure electronic means to TRANSALLIANCE, enabling it to contact the user. This data is stored in TRANSALLIANCE's email software.

The collection of this data is essential and necessary for the conclusion of any contract.

The same data is collected and transmitted under the same conditions to TRANSALLIANCE when an application is submitted via the contact form.

Data retention period

The retention period for personal data varies depending on the categories of personal data collected and extends for as long as required or permitted by law.

Customers' personal data is stored for at least the duration of the contract between TRANSALLIANCE and the customer.

When the processing of personal data is no longer necessary for the purposes for which it was collected, TRANSALLIANCE deletes the personal data in question.

Data controller

The websitehttps://www.transalliance.eu/fr/is the responsibility of the company:

TRANSALLIANCE 

International Headquarters

Wolser G Industrial Park, 220

L-3434 Dudelange, Luxembourg

Subcontracting

Plug and Com (Website management) ZAE Wolser G.220, L-3434 Dudelange, Luxembourg – Google (Google Analytics).

Rights of individuals whose data is collected

Right of access: you may request access to all data concerning you.

Right to object: it is possible to object at any time to the processing of personal data if the legal basis for such processing is the pursuit of the legitimate interests of the data controller or the performance of a task carried out in the public interest, provided that there is a legitimate interest in objecting to such processing.

Right to data portability: you may retrieve the data you have provided to TRANSALLIANCE free of charge and, where applicable, transfer it to another organization. This right applies only if the data is processed using automated means and is based on your consent or on a contract between the customer and TRANSALLIANCE.

Right to rectification: it is possible to request the rectification of personal data when it is inaccurate, incomplete, or no longer up to date.

Right to erasure of data ("right to be forgotten"): it is possible to request the erasure of certain data if its storage is no longer justified, i.e., if there is no legitimate reason for it.

Right to restriction of processing: it is possible to request the restriction or blocking of processing when, for example, the data collected is inaccurate or irrelevant.

Any complaint relating to the aforementioned rights must be submitted in accordance with the legislation in force by sending a simple request by email todpo@transalliance.euvia the general contact form or by post to the registered office of TRANSALLIANCE, providing proof of identity and a legitimate reason if required by the regulations in force.

You can also contact the French Data Protection Authority (CNIL) (https://www.cnil.fr) at the following address:

National Commission for Information Technology and Civil Liberties 

3 Place de Fontenoy

TSA 80715

75334 PARIS CEDEX 07

Tel.: 01 53 73 22 22

 

COOKIE MANAGEMENT

The operation of a website often requires the use of connection cookies. These connection cookies are called "cookies."

The information collected through cookies is processed and protected in accordance with the provisions of Directive 2002/58/EC of the European Parliament and of the Council of July 12, 2002, concerning the processing of personal data and the protection of privacy in the electronic communications sector ("Directive on privacy and electronic communications"), transposed by the Act of May 30, 2005 on the processing of personal data and the protection of privacy in the electronic communications sector, as amended.

What is a cookie?

Cookies enable the reading and collection of information relating to the user's browsing of the website and enable the website to recognize the user when they return to the site. This allows the website to offer personalized services and content, such as remembering the language previously selected or the products for which a quote was requested during a previous visit.

What cookies are used?

There are two types of cookies: 

So-called "essential" cookies are used exclusively to carry out the transmission of a communication over an electronic communications network, or are strictly necessary for the provider to supply an information society service that the subscriber or user has expressly requested.

Non-essentialcookies are those that enable the website to recognize the user and, in particular, to remember their preferences and choices.

Consent of the website user

Consent is defined as any freely given, specific, and informed indication of the data subject's wishes by which he or she signifies agreement to the processing of personal data relating to him or her.

Essential cookies do not require the prior consent of the website user. By connecting to the website, the user consents to the use of these cookies. If this is not the case, the user must refrain from visiting the website. However, non-essential cookies require the website user to be informed and to give their prior consent to their storage or reading.

The expression of consent by the website user must be made through a statement or a clear positive action in order to constitute an unequivocal indication of the individual's will. To this end, as soon as the individual connects to thehttps://www.transalliance.eu/fr/website, an information banner on the use of cookies appears, expressly allowing the individual to choose whether to accept or refuse the use of cookies, or to configure and manage their use.

Cookie retention period

Cookies used to link a user's actions during a browsing session are stored during the browsing session. In other words, these cookies are generated and stored until the user closes their browser. Once the user closes their browser, all session cookies are deleted.

Persistent cookies, which enable us to recognize an existing user and generate statistics on how the user uses the site, remain in the browser and will be read by https://www.transalliance.eu/fr/ each time the user visits the internal site. These cookies are stored for 12 months from the date of acceptance of the cookie management policy.

Third-party cookies collected for the purposes of analysis and compiling statistics with a view to improving our website and services are not subject to the control of https://www.transalliance.eu/fr/, either in terms of their use or the use made of them, and https://www.transalliance.eu/fr/ is in no way responsible for their use on your device. 

How do I disable cookies?

It is possible to delete, block, or disable cookies, including third-party cookies, via the settings of the browser used by the website user. Cookies can usually be managed through the browser's "help" section, particularly with regard to the types of cookies blocked, the websites concerned, and previously stored cookies and their possible deletion.

For example, you can manage cookies depending on the browser you use via the links below:

https://www.transalliance.eu/fr/shall not be liable for any malfunction or disruption of the website due to the rejection or deletion of cookies necessary for its proper functioning.

For any information regarding our cookie policy, you can contact us at the following email addressdpo@transalliance.eu